Contact
Contact Us
\nWe are here to help with orders, products, payments, and general support questions.
\n\nEmail Support
\nFor any questions about orders, products, payments, or general inquiries:
\nsupport [at] cx-015.xshops.app
\nOur support team responds as soon as possible during business hours.
\n\nLive Chat
\nNeed quick help? Use the live chat available at the bottom-right of every page. Our team is ready to assist you in real time during business hours.
\n\nBefore You Contact Us
\nTo help us resolve your issue faster, please have the following ready:
\n- \n
- Your order number (if applicable) \n
- The email address associated with your account or order \n
- A clear description of your question or issue \n
- Screenshots, if relevant \n
Business Inquiries
\nFor partnerships, wholesale, or media requests, please email us at support [at] cx-015.xshops.app with Business Inquiry in the subject line.
\n\nThank you for choosing Ergobaby | Baby Carriers, Bouncers, Strollers and More US. Every message matters to us.